Privacy Policy

Last Updated: 04/04/2025

Lune Studio ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.lune-studio.co.uk (the "Site") or engage with our services.By using our Site or services, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

Personal Data

We may collect personal data that you provide to us directly, including but not limited to:

- Name
- Email address
- Contact information
- Business details
- Any information you provide when filling out forms on our website or communicating with us.

Usage Data

We may also collect information automatically when you use our website, including:

- IP address
- Browser type and version
- Pages visited and time spent on our site
- Device information
- Referral source

Cookies

We use cookies to enhance your experience. Cookies are small files stored on your device. You can adjust your browser settings to refuse cookies, but some features of our Site may not function properly. For more details, please see our Cookie Policy.

2. How We Use Your Information

We use your information to:

- Provide and maintain our services
- Improve user experience
- Respond to your enquiries and support requests
- Send newsletters or marketing communications, where consent has been given
- Analyse traffic and user behaviour to improve our Site
- Comply with legal obligations

3. How We Store and Protect Your Data

We store your personal data securely on protected servers. We take reasonable measures to ensure your data is protected from unauthorised access, disclosure, or alteration.

4. Data Sharing and Third Parties

We do not sell or rent your personal data to third parties. However, we may share your information with:

- Service providers who assist in operating our website and delivering our services
- Legal authorities if required by law
- Business partners where necessary to fulfil a service
- All third-party processors are required to comply with data protection regulations.

5. Your Rights

You have the right to:

- Access your personal data
- Request correction or deletion of your data
- Object to or restrict processing
- Withdraw consent where applicable
- Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise these rights, please contact us at hello@lune-studio.co.uk.

6. Data Retention

We only retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

7. International Transfers

We primarily process data within the UK. If data is transferred outside the UK, we ensure that appropriate safeguards are in place to protect your information.

8. Links to Other Websites

Our Site may contain links to other websites. We are not responsible for the content or privacy practices of these sites. Please review their privacy policies independently.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the date of the latest revision will be indicated at the top.

10. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at:

Email: hello@lune-studio.co.uk
Phone: 01524 907025
Address: Lune Studio, Lancaster, UK

By using our Site, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
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